Chase Manhattan Bank Complaint - Chase declines VISA transactions for "my protection"
I travel weekly on business and use my VISA for personal purchases. Chase now routinely "declines" transactions "for my protection" until I call them to ask reason. I've told them I travel extensively and for 7 years have used it across the country with no issues. I only carry this card and my corporate card - and now cannot trust my ability to have emergency resources. They don't even ask merchant to "check ID" or call merchant services - they simply decline the transaction!!!! Two weeks in a row ! Their security people repeat that it's for my protection and offer no guarantee I can use this account with confidence that no declined transactions will take place. They offer no solutions/options to assist me.
I will cancel my account next week and will never use CHASE for any credit cards again...there's too much competition for credit cards and I'm tired of being put at risk "for my own protection".
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