Johnson Premium Hardwood Flooring / Beautiful Home Interiors Complaint - Brazilian Oak Hardwood Flooring Scratches Extremely Easy
JEFFERSON CITY, MISSOURI -- We purchased this flooring through Beautiful Home Interiors of Jefferson City, Missouri for our new house just over 1 year ago and the flooring is already severely scratched after having been treated with above average care and usage. Our previous home had custom installed oak floors with poly urethane clear coating and after 14 years of usage showed no scratches visible to the naked eye.
The Johnson floors use an aluminum oxide clear coat and while it is a very beautiful finish, don't ever plan to walk on it if you do not want scratches on your floor. Both Johnson Floors and Beautiful Home Interiors have been totally unresponsive to our complaints and we are currently in the process of dealing with it through the Better Business Bureau and our states Attorney General's office. (Johnson Floors never responded to the California state Better Business Bureau's complaint whereas Beautiful Home Interiors did)
Think long and hard if you are considering a purchase of any Johnson Premium Hardwood Flooring product or doing business with Beautiful Home Interiors of Jefferson City, Missouri as they do not stand behind their product.