Don't Buy Whirlpool Flame Lock Water Heater
Whirlpool Flame Lock Water Heater BFG1J504OT3NOV - Complaint
BLOOMINGTON, ILLINOIS -- Owned for less than two years. Quit heating water. Just had the parts sent from "Whirlpool" after talking to someone in India for an hour (knew we were in trouble when you call the hotline and the first thing you hear is...'If you are calling about a water heater with the first two letters of the model number being FG, press 1" Oh my word...Whirlpool KNOWS about this and has not issued a recall? They have not tried to fix this? After installation of new parts by professional plumber, water heater heated ONCE. ONCE!! After doing some research on the internet, I learn that Lowes and Whirlpool have already been involved in a class action suit over this. Called Lowes and asked why they still carry the water heater and they said, "Oh, we don't know of any complaints with it." HA!
Won't shop at Lowes anymore, nor will I ever, EVER buy another Whirlpool product, and will discourage other families from purchasing Whirlpool as well. Disgusting.