Bookinhotels Complaint - BOOK In Hotel Website refunds
I was unable to stay at a hotel that I booked in Japan through this site because of an airport closure. I canceled the hotel bookings before their deadline which stated No charge and full refund. It has been 70 days later and I have been charged and no refund. I have written 3 complaints and each time they tell me it's a banking error in their system. I bet you the website will close down and I will be out 500+ USD.
Others please book at another more reliable site.