Maaco Complaint - Ripped Off~ Concealed Improper Repair~Fraud~ @ Maaco
WILLIAMSTOWN, NEW JERSEY -- Took my vehicle to Maaco in Turnersville NJ. Paid for the most expensive paint service offered. Also paid separate charge to have a palm size area of rust "CUT out & patch WELDED" The patch began to lift and was removed.. Turns out, Maaco Simply GLUED the patch directly to the rust that I paid them to "CUT OUT" and "WELD" a patch to in it's place...and then painted over it. Totally unacceptable. I could have done that myself if I wanted a crappy and temp. fix to just "HIDE" the rust spot, which was the ONLY area of rust on the entire vehicle.
Never, ever again will I even for a minute consider taking anything to Maaco.
Company Response on 05/26/2009:
To be fair, the repairs on this 18 year old vehicle were done over 5 1/2 years ago. Industry experts agree that in the case of rust repair using an adhesive can superior to welding. All of this customer's complaints have been satisfactorily resolved.