Kay Jewelers Informative - Manager's Unprofessionalism
MILLBURY, MASSACHUSETTS -- During a recent visit to Kays while looking for a gift for a friend I was talking to a very nice young lady and getting answers to my questions in a professional way when a manager type person came over listened for a moment then rudely interrupted us and criticized the employee in front of me. This bothered me and I decided not to buy there again and went to another store finding what I was looking for.
I have to say the employee at Kays was very knowledgeable and professional and handled the situation well.
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