National Home Protection Complaint - 5 Cents On The Dollar Scandal
HARTVILLE, OHIO -- NHP could not repair our dish washer under contract in 07-08. They said a main board needed replaced. After several weeks they said (after many calls) it was too expensive to fix the board so they would just replace it. By November they said (after many calls) they said the shipment was delayed because they needed more broken dishwashers in their system.
To order the new replacements. They offered us 106 dollars if we wanted to get our own dishwasher. I explained it would cost over 1400 dollars to do this. They replied that their buying power was so much greater than mine that it would cost them 106.
On Tues. Feb-10 I called again. They said they were going to send me a check for 106. I explained it would not even cover the service call. Then after 15 minutes of circles they told to e-mail my complaint to the department in charge. This was the site they told me to go to. So here it is 6 months and no dishwasher. I guess I should have kept my 400 bucks and go out and buy a cheep one. Its better than my broken down Asco 1400 dishwasher!!!