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Ford Motor Complaint - Ford Cannot Service What They Sell - F-150 King Ranch / Multiple Issues
F-150 King Ranch / Multiple Issues - Complaint
WAUKESHA (MILWAUKEE), WISCONSIN -- Buyer Beware - Please do yourself a huge favor and DO NOT BUY A FORD! My experience with Ford Motor Company and my vehicle, a 2005 F-150 King Ranch, exceeds reality and certainly explains why the company is in serious trouble.
I purchased the vehicle new, from a local Ford Dealership. I've stayed away from Fords since 1976 due to poor quality and service then. Stupid me for thinking they have gotten better. I would be embarrassed to work at Ford.
I have so many problems with the vehicle that to trust it as reliable is foolish. Ford simply cannot service what they sell and after several discussions with the company, I realize they don't stand behind what they sell either.
I wanted to "Buy American" and made a huge mistake with Ford. I now carry a battery charger, jumper cables and cell phone with me at all times when driving the vehicle.
THE VEHICLE APPEARS TO BE AN ELECTRICAL NIGHTMARE. For $50,000 DOLLARS HERE'S WHAT FORD QUALITY CAN OFFER TO YOU!
My vehicles Short List of "Cannot Duplicate" or cannot fix problems from Ford Authorized Services (Dealership). By the way, these ALL began during the first year of ownership (under 12,000 miles). - You can expect Ford "quality" to rear its ugly head early in your unfortunate relationship.
- The vehicle goes into "Creep mode" which is a feature to protect the engine when there is
"something" wrong. You'll be glad to hear that each time mine has done this the Ford experts cannot figure it out - This is a comforting situation FORD provides to many vehicle owners that I've spoken with.
- Vehicle battery drains "at will" - at which time the vehicles driving lights will come on and cannot be turned off! Also the 6 disc CD player will index continuously assisting to drain the battery - this always requires a cable jump to start the vehicle - the battery drains too rapidly during normal battery charging and never reaches the point of being able to turn over the engine. Expect a hardy "Cannot Duplicate" on this one from the experts at Ford.
- The engine when started will occasionally shake the vehicle continuously with notable performance problems (seems as if its not firing on all cylinders). The solution is to stop the vehicle, wait 1 minute and restart. Continue this proceedure until the engine runs properly. Here's another "cannot duplicate" by the experts at Ford.
- Similar to above, if while driving the engine suddenly runs erratic, pull off to the side of the road, wait 1 minute and restart.
Known to Ford is the problems with this vehicles fuel injectors. I received THE MASS MAILING BY FORD ABOUT THE FUEL INJECTORS AND TOOK THE VEHICLE IN THE FOLLOWING MORNING. They were so nice to replace ONLY 1 OF THE 8 injectors so that I could still enjoy the same problem - guess that's Ford - Quality IS NOT job one. They tell me there's nothing wrong... live with it. Truth is there's something really wrong at Ford and it goes much deeper than poor vehicle quality. I wish this was an employee vehicle!
- Gas mileage has fallen from 18 hwy to 13 although I keep proper maintenance - Service department is really concerned and delivers the "oh well..." on this one. Hey - could this possibly relate to fuel injector problems...da!
- The four wheel switch (used as recommended) often produces a "clanking" engagement noise, shaking the vehicle. The last event caused the vehicles rear to jump airborne, slide on the ice and exit the roads shoulder - fortunately it was not a big ditch! The kids don't want me to use the switch when they're in the truck - they've been frightened by it too many times.
- The heat or AC will turn itself off on occasion - this is especially appreciated during the winter or when the windows are fogged - leaving it alone for a few minutes seems to be working so far. By the way - another "Cannot duplicate" from the experts.
- The "door ajar" indicator will come on at random and "dings" while driving - turning off vehicle for 5 minutes eliminate the false indication.
- The driver side window mirror rattles so badly that items are unidentifiable. The added cab makes these side mirrors important but Ford can't fix it.
- The rear backup sensors are faulty and unreliable more often than not - I actually backed into an upright post while delivering meals to the elderly. The indent to the bumper is right there at the sensor location. Ford installed an override button which needs to be used frequently to avoid the anoying beeper. The sensors are ABSOLUTELY USELESS.
- The interior center console does not appear to be firmly attached to the vehicle and lighting of the dash and console are so dim that often, during the early evening hours, they can't be read. A serious engineering mistake made by Ford
- The dome light has never worked properly - we now smack it a few times at night when we absolutely need it - sometimes that works...
- The CD player is good for 3-4 hours then without exception will fail to read/play properly - turning it off for 30 minutes gives another couple of hours of use prior to failure again.
- The vehicles painted bumpers are rusting well beyond what should be expected - suspect these were not prepped or finished properly.
- The plastic steps along the doors for the vechicle were poorly designed and crack with normal use.
- The rear sliding power window decides when it wishes to work. This is a hassle during the winter if it has been open to access the cab area - We've decided not to use it at all.
Here's the latest development - the vehicles front windshield separated from its seal - evidenced by a sequence of loud popping noises. The FORD dealership told me that the windshield was missing clips and must have been a replacement windshield. I ended up having to pay for the re-seating of it!!! My confidence in Ford grew on that one...
There's a lot more as well but I think you get the picture -
DONT BUY A FORD !!!
DONT BUY A FORD !!!
DONT BUY A FORD !!!
DONT BUY A FORD !!!
DONT BUY A FORD !!!
Save yourself a lot of grief and time by buying a vehicle from a company that will stand behind and can ACTUALLY service what they sell.
I have been left with no choice rather than to replace this rapidly depreciating vehicle. The old acronym from the 70's still holds true: FORD -"Fix Or Repair Daily". Do not allow yourself or any friends to become victim to this companies problems.
It's clear to me why Ford is asking for a bailout - the real question is "Are they worth it"? You know my answer. As an Engineer, companies like this will be filtered out naturally - a Ford bailout only lengthens the companies inevitable outcome.
Bottom Line - I've been instrumental in keeping dozens of people from making my mistake and tabbing lost sales for Ford. I'm at about 30 vehicles and close to 1 mil in sales (not to mention service resulting from...)
What Ford has done for (to) me will forever keep alive my quest to inform car buyers of the pathetic positioning Ford has established in the automotive industry. Only the strong will survive and Ford can't compete.
I purchased the vehicle new, from a local Ford Dealership. I've stayed away from Fords since 1976 due to poor quality and service then. Stupid me for thinking they have gotten better. I would be embarrassed to work at Ford.
I have so many problems with the vehicle that to trust it as reliable is foolish. Ford simply cannot service what they sell and after several discussions with the company, I realize they don't stand behind what they sell either.
I wanted to "Buy American" and made a huge mistake with Ford. I now carry a battery charger, jumper cables and cell phone with me at all times when driving the vehicle.
THE VEHICLE APPEARS TO BE AN ELECTRICAL NIGHTMARE. For $50,000 DOLLARS HERE'S WHAT FORD QUALITY CAN OFFER TO YOU!
My vehicles Short List of "Cannot Duplicate" or cannot fix problems from Ford Authorized Services (Dealership). By the way, these ALL began during the first year of ownership (under 12,000 miles). - You can expect Ford "quality" to rear its ugly head early in your unfortunate relationship.
- The vehicle goes into "Creep mode" which is a feature to protect the engine when there is
"something" wrong. You'll be glad to hear that each time mine has done this the Ford experts cannot figure it out - This is a comforting situation FORD provides to many vehicle owners that I've spoken with.
- Vehicle battery drains "at will" - at which time the vehicles driving lights will come on and cannot be turned off! Also the 6 disc CD player will index continuously assisting to drain the battery - this always requires a cable jump to start the vehicle - the battery drains too rapidly during normal battery charging and never reaches the point of being able to turn over the engine. Expect a hardy "Cannot Duplicate" on this one from the experts at Ford.
- The engine when started will occasionally shake the vehicle continuously with notable performance problems (seems as if its not firing on all cylinders). The solution is to stop the vehicle, wait 1 minute and restart. Continue this proceedure until the engine runs properly. Here's another "cannot duplicate" by the experts at Ford.
- Similar to above, if while driving the engine suddenly runs erratic, pull off to the side of the road, wait 1 minute and restart.
Known to Ford is the problems with this vehicles fuel injectors. I received THE MASS MAILING BY FORD ABOUT THE FUEL INJECTORS AND TOOK THE VEHICLE IN THE FOLLOWING MORNING. They were so nice to replace ONLY 1 OF THE 8 injectors so that I could still enjoy the same problem - guess that's Ford - Quality IS NOT job one. They tell me there's nothing wrong... live with it. Truth is there's something really wrong at Ford and it goes much deeper than poor vehicle quality. I wish this was an employee vehicle!
- Gas mileage has fallen from 18 hwy to 13 although I keep proper maintenance - Service department is really concerned and delivers the "oh well..." on this one. Hey - could this possibly relate to fuel injector problems...da!
- The four wheel switch (used as recommended) often produces a "clanking" engagement noise, shaking the vehicle. The last event caused the vehicles rear to jump airborne, slide on the ice and exit the roads shoulder - fortunately it was not a big ditch! The kids don't want me to use the switch when they're in the truck - they've been frightened by it too many times.
- The heat or AC will turn itself off on occasion - this is especially appreciated during the winter or when the windows are fogged - leaving it alone for a few minutes seems to be working so far. By the way - another "Cannot duplicate" from the experts.
- The "door ajar" indicator will come on at random and "dings" while driving - turning off vehicle for 5 minutes eliminate the false indication.
- The driver side window mirror rattles so badly that items are unidentifiable. The added cab makes these side mirrors important but Ford can't fix it.
- The rear backup sensors are faulty and unreliable more often than not - I actually backed into an upright post while delivering meals to the elderly. The indent to the bumper is right there at the sensor location. Ford installed an override button which needs to be used frequently to avoid the anoying beeper. The sensors are ABSOLUTELY USELESS.
- The interior center console does not appear to be firmly attached to the vehicle and lighting of the dash and console are so dim that often, during the early evening hours, they can't be read. A serious engineering mistake made by Ford
- The dome light has never worked properly - we now smack it a few times at night when we absolutely need it - sometimes that works...
- The CD player is good for 3-4 hours then without exception will fail to read/play properly - turning it off for 30 minutes gives another couple of hours of use prior to failure again.
- The vehicles painted bumpers are rusting well beyond what should be expected - suspect these were not prepped or finished properly.
- The plastic steps along the doors for the vechicle were poorly designed and crack with normal use.
- The rear sliding power window decides when it wishes to work. This is a hassle during the winter if it has been open to access the cab area - We've decided not to use it at all.
Here's the latest development - the vehicles front windshield separated from its seal - evidenced by a sequence of loud popping noises. The FORD dealership told me that the windshield was missing clips and must have been a replacement windshield. I ended up having to pay for the re-seating of it!!! My confidence in Ford grew on that one...
There's a lot more as well but I think you get the picture -
DONT BUY A FORD !!!
DONT BUY A FORD !!!
DONT BUY A FORD !!!
DONT BUY A FORD !!!
DONT BUY A FORD !!!
Save yourself a lot of grief and time by buying a vehicle from a company that will stand behind and can ACTUALLY service what they sell.
I have been left with no choice rather than to replace this rapidly depreciating vehicle. The old acronym from the 70's still holds true: FORD -"Fix Or Repair Daily". Do not allow yourself or any friends to become victim to this companies problems.
It's clear to me why Ford is asking for a bailout - the real question is "Are they worth it"? You know my answer. As an Engineer, companies like this will be filtered out naturally - a Ford bailout only lengthens the companies inevitable outcome.
Bottom Line - I've been instrumental in keeping dozens of people from making my mistake and tabbing lost sales for Ford. I'm at about 30 vehicles and close to 1 mil in sales (not to mention service resulting from...)
What Ford has done for (to) me will forever keep alive my quest to inform car buyers of the pathetic positioning Ford has established in the automotive industry. Only the strong will survive and Ford can't compete.
Comments:
Posted by Soaring Consumer on 2009-02-11:
I would consult an attorney about your options for lemon lawing the vehicle. I don't know if it is too late to do that though.
Posted by madconsumer on 2009-02-11:
it is a 2005 vehicle, unless purchased inthe last 30 days, the lemon laws wont help.
i have driven fords for nearly 20 years, never any issues.
i have driven fords for nearly 20 years, never any issues.
Posted by ChuhBaca on 2009-02-11:
I would have to say you have a lemon. It's unfortunate, but buying any car from any car company is like playing roulette. It doesn't matter which car company, they all let a stinker out every now and then. Based on Consumer Reports, you will find that Ford build quality and reliability is better than the lesser Japanese vehicles (Mitsu, Isuzu, etc...) and better than all of the european models. If you really want to reduce the odds, look to Lexus and Acura, but even the put out the occasional lemon.
The entire auto industry is in trouble right now, and the substandard service you received is one of the reasons. I've heard of similar situations specifically with a Toyota and a Kia.
Personally, I have a 2000 Mustang and a 2003 Supercrew. Haven't had any issues to speak of with either.
The entire auto industry is in trouble right now, and the substandard service you received is one of the reasons. I've heard of similar situations specifically with a Toyota and a Kia.
Personally, I have a 2000 Mustang and a 2003 Supercrew. Haven't had any issues to speak of with either.
Posted by Aerocave on 2009-02-12:
ChuhBaca=Best Answer!
If this truck is really that bad and has that many issues, I'm truly surprised that the dealer did not work with the District Service Manager to get you out of the truck...Not every Ford, or any vehicle for that matter, has that many wierd problems...
If this truck is really that bad and has that many issues, I'm truly surprised that the dealer did not work with the District Service Manager to get you out of the truck...Not every Ford, or any vehicle for that matter, has that many wierd problems...
Posted by i want to sit on the lizzard on 2009-02-17:
i know how you feel....i am driving around with a flight recorder, you said your back end goes airborne well i better watch out...I HAVE A FREAKIN FLIGHT RECORDER IN MY TRUCK! I wrote don't buy ford, been in shop x times in x months and drove around even by all the local ford dealerships...all that did was allow chevy drives to say "should have bought a chevy." next i am going to put driver returns on foot across the front of my truck and sit with a sign and my flashers on in front of the dealership, maybe i can get enough of ford's attention to fix my truck...Sorry about all your trouble, i know exactly how you feel, so don't feel like your the only one screwed over by FORD.
Posted by VF-213 on 2009-02-17:
Flight Recorder??? Really?? Umm, ok.
If you have one, I'd sell it. L3 Communications sells them to airlines for about 25K, that will buy you a lot of repairs on your truck.
If you have one, I'd sell it. L3 Communications sells them to airlines for about 25K, that will buy you a lot of repairs on your truck.
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