TaxCut Complaint - TaxCut will not load properly!
ARIEL, WASHINGTON -- I have used Taxcut since it first came to the market and never had a problem not one.
This year is different. I made an on line purchase and down loaded the software!
After loading and opening the program it did not start at the Welcome Screen. Instead it opened at the Dependents Screen so I imported last years data.
It then took me to the W-2 section where if you select Edit takes you to Hurricane relief screen!
When you select None at that screen it says "You have completed your Federal Return"
Place numerous on line support chat sessions and after 1 week I asked for a refund, which they gave me.
Went down and purchased the CD and got the same results!