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TaxCut Complaint - TaxCut will not load properly!

Review by skottfree on 2009-02-11
ARIEL, WASHINGTON -- I have used Taxcut since it first came to the market and never had a problem not one.

This year is different. I made an on line purchase and down loaded the software!

After loading and opening the program it did not start at the Welcome Screen. Instead it opened at the Dependents Screen so I imported last years data.

It then took me to the W-2 section where if you select Edit takes you to Hurricane relief screen!

When you select None at that screen it says "You have completed your Federal Return"

Place numerous on line support chat sessions and after 1 week I asked for a refund, which they gave me.

Went down and purchased the CD and got the same results!
Comments:1 Replies - Latest reply on 2009-02-11
Posted by madconsumer on 2009-02-11:
wow, sounds like the download is not good. as well as the cd version.good thing they refunded the money.

i use taxact online. works great, and is all internet based. free efile, free print, free direct deposit. i got my refund in 10 days this year.

very helpful.

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