Maytag Corporation Complaint - Appliances Are Junk... Customer Service Even Worse
STOUGHTON, MASSACHUSETTS -- I purchased the matching Neptune washer dryer set in early 2006. Within 1 year the drum on the dryer got a puncture in it from a defective wheel assembly. Clothes that were drying went in the hole and nearly caught fire. Maytag sent out a repair company called A&E Factory Service. The man replaced the drum and within the next year the gasket on the front of the drum fell out and the drum broke again, not only did the drum break but the wheels that spin the drum broke. I had another local repair company come out and they said that the dryer was defective from day 1. I called and spoke with Maytag and got no where. Their own supervisor in Corporate said that "all appliances do not last like they used to" I told him that they should last at least 3 years wouldn't you think? I am replacing both of the Maytag units and will never buy another product from them again.
I own a construction company and have a lot of opportunities to recommend brands. I will never recommend Maytag to anyone.
More Reviews on Maytag Corporation: