Reckon Complaint - Do Not Buy From Them

Review by madwomanbugs55 on 2009-02-13
Reckon has to be the worst company I have ever ordered through. I placed my order in July 2008!! In November (4 months later) I email them to let them know I was cancelling my order b/c it was supposed to be a Christmas gift. I was told I would receive a money order crediting me back the money I spent.

It is now February, I have emailed them multiple time, and haven't heard back from them.

It has been 8 months and I never received what I order or my money back. I don't even know what to do to get my money back b/c I tried threats but that doesn't even work.

Comments:2 Replies - Latest reply on 2009-02-13
Posted by Anonymous on 2009-02-13:
Assuming you paid with cc or debit card since it was an online order, have you tried disputing with your bank or cc compnay? Seems odd that they would send you a money order refund when they should have been able to do a refund to the card. Sorry, I don't have any other advice other than to pursue it legally if you need to go that route.
Posted by Soaring Consumer on 2009-02-13:
I think that it would be too late to dispute the charge.

Legal action may be the only route to get your money back.

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