Apple Computer Inc Complaint - OS Troubles/Bad Manufacturing
I have always enjoyed Macintosh computers. I'm normally stuck using Windows computers, anyway. This time, though, I actually got my hands on a Mac. I loved it. I've loved this thing from the first day I got this. I was happy. I probably got this about 6 months ago. The first thing I had to get used to again was the single button. I actually like it. I had no complaints.
About two days later, my cat decides to jump up onto my keyboard and pulls off a key. Great. So I post the question on Yahoo! Answers. I get a response. And, of course, I now cannot find the piece that holds the key. So now I have this little 'nub' that I have to hit the key with. I don't mind too much. I got a computer free from my sister... But things get worse. The 'nub' starts getting loose and eventually falls off. Now I just have to press on thee metal piece that the 'nub' was on. I tried to find a replacement key before this happened, but it was already too late. I still kind of got used to it after a while. It got worse. Over time, the Backspace key fell off! Now I have to use another 'nub.' I knew how to put the key back on, but the key had broken. I could not put it back on. Now I'm starting to get a little annoyed. I still can't find a replacement key for that. It's getting looser now. One side is torn.
That was annoying and I get used to it and everything is fine. No problems. The computer is slightly outdated, but I don't mind too much. it has 512 MB or RAM and a 30GB HD and runs on Tiger (10.4). I make it by. Then, one day, the computer crashes. Complete meltdown. I cannot even open Finder. Nothing. I've heard rumors of a virus spreading through Quicktime, and I think that's what triggered it. So I break out the System Restore disks. I find out later that this was a very BAD idea. AFTER I install the new OS, I notice some things are different. I double-check the System Restore disk and I see Panther 10.3.3! I'm screwed! So I pull out the Tiger disk and it just keeps shooting it back out at me. I ask someone about it and they tell me that the OS disk they include is part of a hardware bundle and cannot be used to boot the OS. So now 90% of my programs don't run. I get Safari from a friend and that saved me. I have basic functionality back. I'm waiting for my dad to order a new Tiger disk from eBay tonight. I think about it and I download Linux Ubuntu 6.06 for Power PC. This is what I use if I can't do it in Mac. Then save it to a flash drive, as I boot from a CD.
I've been running off of an old version of Mac and an old version of Ubuntu. I am at a roadblock until I get the new disk, so I just wait...