American Express Complaint - Amex is driving away its paying customers!
RICHMOND, VIRGINIA -- These guys are driving away any good customers that they ever had! I had an Amex Platinum for several years at $495 per year. I kept it because
allowed me to charge large amounts, which I could pay off during the next month after withdrawing accounts or tuition 529 plans (this was primarily college tuition for my kids). A few days ago I tried to charge $15,000 for my daughter's tuition, and was declined (on a card that had no limit). I was told that I had to PRE-PAY in order to make this charge. I couldn't convince the moron on the other line that I pay $495 per year for the privilege of being able to charge large amounts. I got no where, and cancelled the card. I have a good job, pay my bills on time, do not default on my cards, and Amex does not deserve to have someone like me as their customer!