Proflowers.com Complaint - Horrible-Worst Experience Ever
I had the worst experience with you people ever. On Valentines day my husband decided to order with you guys. Big mistake! He ordered me my fav pink roses. He did a nice and loving thing that turned into a nightmare. I received 3 white roses and 9 pink roses that look like they were taken out of a garbage can and that is putting it nicely. He also ordered long stemmed roses and what I received was shirt stemmed. They were not even nicely arranged with greenery and had thorns on them that should have been removed before packing as I cut myself on one. All in all this was a terrible experience!!!!!!! So to sum it up on valentines day I got a gift I would get from my worst enemy and not my husband. Not a nice thing to remember nor should they have been sent at all. They were awful. I called up customer service to express how displeased I was and the representative hung up on me. I called back again and the representative was much nicer but didn't make up for the fact my valentines day was ruined. I have purchased from you guys before but will not again as the quality is subpar and I don't feel like wasting my money on awful flowers. I will be sharing my experience with many people. It was also insulting that $30 was tacked on for delivery.
For shame on you people, not only did you ruin my day you added insult to injury by tacking on delivery for bad flowers.