Dick's Sporting Goods, Inc. Complaint - Dicks Sporting Goods Web "NO SALES"
TAMPA, FLORIDA -- On Feb. 2nd 2009 I ordered the Iron Gym Xtreme from the Dick's sporting goods website. The status said "In-Stock" and "Ships in 4 to 5 Days". On the third I get an email saying that the actually don't have it in stock and that the item was back ordered. I contacted the customer service department and they told me that it would take them 5 days to get this item and they would ship it as soon as they received it.
A week later on Feb. 9th, I get a call from Dicks on my cell phone telling me that they will be shipping my item in 4 to 5 days... huh... sounds familiar...
Another week later, on the 16th, I get an email telling me that they still haven't received my item, they don't know when they will receive it and they can't tell me when it will be shipped but they will keep my order in their system. WTF?
This is the absolute worst online shopping experience that I have ever had... Most companies, when they don't have an item in stock will disable the order feature on that item and not let you order it online. This company actually waists your time by allowing you to order it and then dragging you along for weeks. I will NEVER buy from their site again. Actually if I can help it I will not go to their stores either... Dicks sporting goods is the worst place to shop ever!!!