CitiFinancial Auto Complaint - Harassment Non Communications
We bought a car in June 2007 and we ended up financing with them. What a mistake we made but we needed a car and our credit was not good. First I can say is never get behind with them because they will call everyone including your mother and tell them your personal business. They asked my mom to make the payment for us she is not on the loan. They told my boss my husbands coworkers that we are behind our roommate was told our business. When you make an arrangement with them do not ever give them your account numbers because they do not honor there own agreements. I made several arrangements with Ricardo whom is the one who called everyone and told them our business. They just did what they wanted and I ended up closing my account at the bank to stop the cycle. When I told the next person who called us what happened they tried to say I was wrong, I told her everything including about the charges I got from when they were trying to get into my account. I told her I protected myself by closing and I would never trust them again.
I told them I would only pay them with a money order and that made them mad I told them calling me 10 times a day or telling people my business not to mention it violates the privacy acts etc. She got mad and tried to tell me I was wrong then I quoted her the rules they violated.
I got silence I asked her if she wanted to proceed. I am getting caught up my hubby has a health issue that has put us behind. I tell all this company is bad news.