Best Buy Complaint - Best Buy Warranties Are A Scam
Bottom line took my TV in 3 times. Intermittent problem where picture will not turn on yet the sound will play. Each time geek squad said the TV worked fine and if they sent it out and they could not reproduce the problem that I would be charged. The third time they threw me out of the store and said they would no longer deal with my TV or the warranty. They lied and said I personally threatened the manager. If you read the message boards this is pretty common with Best Buy. Also in this economy I had 2 different geek squad persons tell me that they could care less how much money I spent with them.
It is a racket that they will not bend on, as we are stuck between a rock and a hard place. Maybe they will end up like Circuit City.
It is a best buy extended warranty, good for four years until 2012.