Friday's Complaint - Terrible Service And Food Saginaw Michigan Friday's

Review by D on 2009-02-17
SAGINAW, MICHIGAN -- We went to the local Friday's and looked for a decent small steak and other entrees..

When the waitress served us our coffee it was nearly cold and she promised to make new and fresh. We placed our order, me with a steak and my wife with the sampler platter and we chose to get an extra salad and french onion soup... It took 15 minutes to get the hot coffee and when she brought us the salad and soup, it was a bowl of chili, instead of onion soup.

When the main course came it took 35 minutes, and my wife's sampler platter with ribs, chicken and shrimp, would have been fine except that the ribs were the consistency of vinyl plastic..

My entree arrived 15 minutes after hers so we ate in shifts... The restaurant did take 7 dollars off the bill and the waitress made a big deal out of the fact that we won a free dessert...

Not likely that we will eat there again.
Comments:15 Replies - Latest reply on 2009-02-18
Posted by BokiBean on 2009-02-17:
I quit going to Fridays because of meals like this too.
Posted by Anonymous on 2009-02-17:
Doesn't sound like you "won" a dessert. You paid for it, with your time and frustration. I don't go to Friday's very often... maybe once a year. This reminds me why.
Posted by jktshff1 on 2009-02-17:
decent and Friday's don't go together very well.
Aside from the fact ribs in SAGINAW!!!!! I don't think so.
Posted by BokiBean on 2009-02-17:
Winner winner chicken dinner!
Posted by jktshff1 on 2009-02-17:
boki, what was that! LMAO :)
Posted by BokiBean on 2009-02-17:
Kind of a Vegas tourette moment!
Posted by jktshff1 on 2009-02-17:
you using spell check again? nite all
Posted by BokiBean on 2009-02-17:
lol night night
Posted by Anonymous on 2009-02-17:
I have been to Fridays a couple of times the food was nothing to brag about either. Of did you send back the ribs or did you guys eat that mush.
Posted by DumdHead on 2009-02-17:
So lets see. They made you new coffe. The kitchen mis served one ticket item which they corrected and you did not like their ribs so they discounted your ticket and gave you a free desert. Should we escalate fire the kitchen staff flog the waitress and close down the resturant? Denny's is up the street on the left.
Posted by D on 2009-02-17:
Dumdhead... what we got for service and product wasn't worth the price we paid..

You are right in respect to Denny's being up the street but this was supposed to be a special valentine kinda meal...

It's easy to critise something you haven't experienced...
Posted by BokiBean on 2009-02-17:
Cold coffee, wrong soup and anyone in food service knows that you do NOT bring plates to two people dining together 15 min apart because it means they won't be eating together. Flogging isn't necessary but a good spanking wouldn't hurt.
Posted by Principissa on 2009-02-18:
Yummy, vinyl tasting ribs. I've been to Friday's twice, never gone back, never regretted going back, and after reading this, won't ever go back.

Cold coffee, wrong food items, entrees served at different times, sounds like poor management and poor training. Especially since they don't know the difference between onion soup and chili.

Old Fart, you want good BBQ, come here to Kentucky and we'll take you to Brother's. Fall off the bone ribs, cornbread that melts in your mouth, and to die for baked beans with real chunks of bacon in them.
Posted by D on 2009-02-18:
I can't get to KY soon but you've reminded me of Sonny's BBQ in st.Augustine FL... Good ribs!!!
Posted by Anonymous on 2009-02-18:
I almost soiled my rompers when I read "they made a big deal out of the fact we won free dessert". "Congratulations, we ruined your dinner and provided shoddy wait service...but you're a WINNER. Take this piece of pie with our congratulations." The spin doctors are everywhere.

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