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Idearc Media Complaint - Can't Get Hold Of Them To Dispute Bill Then They Send My Account To Collection Agency - Advertising
Advertising - Complaint
I cancelled my advertising with Idearc Media and they continued to bill me. I cancelled again, but they wouldn't stop. I tried contacting them and finally after getting through, the call mysteriously disconnected in the middle of the conversation. Had to start all over with the automated system and then once I get someone we're disconnected again. I gave up. I try calling them from time to time, and now their latest voice mail message now is: "we're in a meeting right now and can't come to the phone." Huh? What are you, the corner ice cream shop? I've tried emailing, tried everything and they will not respond. So now they're ruining my credit by sending a collection agency after me. I will not pay the damn $116.00 to these scam artists. They are evil. I believe I will sue them and let's see if they show up in court. Maybe then, if they show up in court, I can finally have a conversation with someone without getting disconnected, or told they're in a meeting. That is, if I can restrain myself from throwing the person up against the wall by his neck. This company cares nothing about their customers or about their reputation.
I can't believe it was associated with Verizon, who has great customer service. This company is evil and should be put out of business. NEVER DO BUSINESS WITH THEM! They will screw you. Trust me.
I can't believe it was associated with Verizon, who has great customer service. This company is evil and should be put out of business. NEVER DO BUSINESS WITH THEM! They will screw you. Trust me.
Comments:
Posted by Anonymous on 2009-02-18:
The only association they have with Verizon is printing phone books.
Here is their contact info:
Idearc Media LLC
2200 W. Airfield Drive
P.O. Box 619810
DFW Airport TX 75261
Tele: 9724536082
Fax: 9724536869
Here is their contact info:
Idearc Media LLC
2200 W. Airfield Drive
P.O. Box 619810
DFW Airport TX 75261
Tele: 9724536082
Fax: 9724536869
Posted by madconsumer on 2009-02-18:
great review.
very helpful.
but as you notice, their mail box is a drop box at dfw airport. maybe a court case is in order here. have you tried contacting the DA?
very helpful.
but as you notice, their mail box is a drop box at dfw airport. maybe a court case is in order here. have you tried contacting the DA?
Posted by Anonymous on 2009-02-18:
If they are a Texas LLC doing business in Texas, contact the Attorney General of Texas and the Secretary of State. The former will assist (diligently) with your complaint as a consumer and the latter will help you track down the persons forming and managinig the LLC. Good Luck! That the only contact with them is an airport drop box suggests a very portable operation able to disappear in the twilight.
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