Idearc Media Complaint - Can't Get Hold Of Them To Dispute Bill Then They Send My Account To Collection Agency
I cancelled my advertising with Idearc Media and they continued to bill me. I cancelled again, but they wouldn't stop. I tried contacting them and finally after getting through, the call mysteriously disconnected in the middle of the conversation. Had to start all over with the automated system and then once I get someone we're disconnected again. I gave up. I try calling them from time to time, and now their latest voice mail message now is: "we're in a meeting right now and can't come to the phone." Huh? What are you, the corner ice cream shop? I've tried emailing, tried everything and they will not respond. So now they're ruining my credit by sending a collection agency after me. I will not pay the damn $116.00 to these scam artists. They are evil. I believe I will sue them and let's see if they show up in court. Maybe then, if they show up in court, I can finally have a conversation with someone without getting disconnected, or told they're in a meeting. That is, if I can restrain myself from throwing the person up against the wall by his neck. This company cares nothing about their customers or about their reputation.
I can't believe it was associated with Verizon, who has great customer service. This company is evil and should be put out of business. NEVER DO BUSINESS WITH THEM! They will screw you. Trust me.