Access America Travel Insurance Complaint - Access America Refuses To Pay A Valid Claim
DAYTON, OHIO -- Access America Travel Insurance Company practices are discriminatory and improper.
I bought travel insurance, Policy Number I-25126832, to cover the cost of my flights between Dayton, Ohio and California. The insurance covered valid reasons for coverage, such as illness. I became very ill with Depression and its causation of physical illnesses, four days before the trip. My claim number is 0000766968.
After waiting 3 months I received both an email and a letter dated February 12th. I was denied coverage because Access America Travel Insurance Company stated they...do not cover mental illnesses as well as physical illnesses resulting from a mental illness.
I have filed a complaint with the Ohio Department of Insurance for this improper and I believe illegal discrimination by Access America.