EZ Lube Complaint - Stay Away! From EE Lube 4365 Genesee Ave
SAN DIEGO, CALIFORNIA -- Stay away from these crooks at EZ Lube on 4365 Genesee Ave, San Diego, CA. They cheat, they lie, and some of their workers seem to know very little about cars.
First of all, they put the wrong oil filter on my car, then they overcharged me for some work (differential fluid change) that they didn't even do. When I was paying my bill and brought it to their attention that they had told me another price, I was told "We would never offer that price". Not wanting to argue I left and decided I'd call a manager in the morning.
The next day, before I called, I realized that they put the wrong oil filter on my car, and also that they didn't even touch my differential to change it's fluid. So, I called the main office to get a refund for the work they didn't do. I was even wiling to eat the cost of the oil change, since they did put new oil in, and just put on the correct oil filter myself. They were absolutely unwilling to refund my money. All they wanted to do was bring my car back into them so they could re-do the work.
I explained to them that I would NEVER trust them to touch my car again, and that having them re-do the work was not acceptable. I wanted my $80 back for the diff. fluid change that was not done.
Well, after a week of phone calls I have never got my money back. On the co. behalf they did return my calls. However, they were unwilling to just refund my money for work they didn't do.
If you care about your car, and if you care about your $$ stay FAR FAR away from this oil change shop.