Chegg.Com Complaint - Do Not Order Textbooks From Chegg.com
I ordered from Chegg in Fall of 2008 and again in Spring 2009. In the fall I only received 1 book out of 4 ordered and it took them weeks to answer my emails and refund my money. Forget calling the customer service number, no one answers....ever! You get an automated voice telling you to call back later.
I thought I would give them a second chance so again in the Spring 2009 (first week in February 2009) I ordered three books. I paid for priority shipping, one book arrived 5 days later (priority is 2-3 days) and it was the WRONG BOOK, the second is still in transit and it is now day 7 and the third is lost so far.
I have sent 4 emails and NO ONE WILL ANSWER OR ADDRESS MY ISSUES. Do not order from CHEGG, their customer service is non-existent and you will not get your books that you need for your classes.