AARP Secure Horizons Medicare Complete Complaint - The Absolute Worst Company On Earth!
KINGWOOD, TEXAS -- Listen to me! Do not sign up with this company. Today, only a short example of what we've been through with these people, I called to get the name of an Orthopedist.
I looked in their book and called the Dr. listed there. This was their reply: "we are not affiliated with them"
Me: "you're in their book"
Them: "we don't know how we got in their book"
So that prompted me to call Secure Horizons. First Representative gave me 3 names...all Doctors about 45 minutes away. I called: "we're not affiliated with Secure Horizons"
Then I called again speaking to another representative: 3 more Dr's names....same response from the Doctors. "we're not affiliated with them!"
I called Secure Horizons again: 3 more Dr's. names: Same response from the Doctors: "we are not affiliated with them! We do not know how our name got in their book!"
Now you tell me...what would you do if you had called 9 Doctors and were told the same thing I was told? No one will take Secure Horizons!!
This is a travesty. To treat seniors like this is way beyond the bounds of decency. What is the matter with these people?
AARP has got to know that this company they rave about is no good. Or, do they? I think they need to know if they don't.
DO NOT FALL FOR THIS. It's too late for us, we're locked in for a year. I have to go around with displaced thumb because I can't find a Dr. who accepts Secure Horizons even though the Doctor's name is in the SH book.