H&R Block Midland, MI Informative - Stay Away From H&R Block Midland, Mich
MIDLAND, MICHIGAN -- Please for your own benefit during this tax season, we had our taxes done a month ago by James @ the Midland Towne Center office 1527 Washington St. It took him 3 hours and 45 minutes to do a simple 1040a tax form, he seemed more confused about tax preparation then we where. We had to correct him ourselves on several errors he typed in and when it was all filed electronically he stated we were getting a big refund. But instead we received a letter from the IRS that stated there was a preparation error and we would not be receiving the refund amount that was told to us by H&R Block. We called and spoke with Jean? (She is the manager at that office) on numerous occasions and all we received from her was an attitude and that her preparer had done everything correctly.
Upon contacting the IRS we were informed if the person doing our taxes would have looked at all the information given and the taxes from last year (which was given to him at time of service) we would have known what we where getting back as well as an energy credit we could have gotten but now can not due to his error. H&R block refuses to take responsibility for this and return our fees much less even to give us an apology for their error. We are currently in talks with a tax attorney who informed us to stay away from them now and future for this and other errors they have made with people's taxes.
We will no longer use them again and hope that other's stay away from them.