Long John Silver's Restaurants Complaint - Not Following Menu - Service Problems
Service Problems - Complaint
KANSAS CITY, MISSOURI -- I went to LJS and was pleasantly surprised to see that they now have a calorie conscious menu.
I decided to order the 350 calorie Shrimp Scampi entree. When I tried to order this, I was told that the item DID NOT come as listed on the menu board. The menu board says it comes with Scampi, Rice, and Vegetable Medley. The cashier stated that it comes as Scampi, rice, and a bread stick. In an effort to get what I wanted it choose to order the Scampi BOWL - then found it came covered in teriaki sauce. So I ordered the sauce on the side instead. But the bowl came swimming in butter sauce.
Upon leaving and consulting the LJS web site, the meal should have come as advertised on the menu board - minus the unwanted butter sauce and at least a $1 cheaper!