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Long John Silver's Restaurants Complaint - Not Following Menu - Service Problems
Service Problems - Complaint
KANSAS CITY, MISSOURI -- I went to LJS and was pleasantly surprised to see that they now have a calorie conscious menu.
I decided to order the 350 calorie Shrimp Scampi entree. When I tried to order this, I was told that the item DID NOT come as listed on the menu board. The menu board says it comes with Scampi, Rice, and Vegetable Medley. The cashier stated that it comes as Scampi, rice, and a bread stick. In an effort to get what I wanted it choose to order the Scampi BOWL - then found it came covered in teriaki sauce. So I ordered the sauce on the side instead. But the bowl came swimming in butter sauce.
Upon leaving and consulting the LJS web site, the meal should have come as advertised on the menu board - minus the unwanted butter sauce and at least a $1 cheaper!
I decided to order the 350 calorie Shrimp Scampi entree. When I tried to order this, I was told that the item DID NOT come as listed on the menu board. The menu board says it comes with Scampi, Rice, and Vegetable Medley. The cashier stated that it comes as Scampi, rice, and a bread stick. In an effort to get what I wanted it choose to order the Scampi BOWL - then found it came covered in teriaki sauce. So I ordered the sauce on the side instead. But the bowl came swimming in butter sauce.
Upon leaving and consulting the LJS web site, the meal should have come as advertised on the menu board - minus the unwanted butter sauce and at least a $1 cheaper!
Comments:
Posted by Anonymous on 2009-02-19:
".......swimming in butter sauce....." *LOL*
That did it for me! Great review!! Anchors away with LJS!
(VH)
That did it for me! Great review!! Anchors away with LJS!
(VH)
Posted by Anonymous on 2009-02-19:
"Master of liquid fashion"
Slimjim
god that still cracks me up
Slimjim
god that still cracks me up
Posted by Anonymous on 2009-02-19:
It's a shame when people try to eat healthy when they're out and they get this kind of crap. Rice AND bread? Carbs anyone? Great review!
Posted by Principissa on 2009-02-19:
If the menu states the item is served with veggies, you should get veggies. Clear false advertising if you asked me. Perhaps a menu change is in order to reflect that this location does not serve veggies with this particular menu item.
Posted by ejack053824 on 2009-02-19:
Just go order some fish and chips then take a dump in their bathroom afterwards. Hail to the Captain!! LOL!
Posted by Starlord on 2009-02-20:
I go by the diabetic's white rule. If it's white, don't eat it.
Posted by Anonymous on 2009-02-20:
It sounds like they are playing the race card. VH! Thanks!
Posted by Anonymous on 2009-03-10:
If you are watching calories, why are you eating fast food? Instead of complaining about it, make your own food! Sheesh!
Posted by Jackzering@yahoo.com on 2013-02-16:
We went to long johns I ordered the cod with the large shrimp and cod we got one piece of cod and little schrimp and charged us 6.99 instead of 5.99 every time we go they mess our order up the help need traing in taking the orders right . They need more traing or get rid of them they need to listen to custermer.
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