Spring Mall Auto Body Complaint - Untrustworthy Company - My Spare Tire Was Stolen
22310, VIRGINIA -- Geico insurance company direct me go to Spring Mall Auto Body after the collision. The first time I went, darken color spray painting mistake, and then I go back to complaints. After re-painting, I found my tires were reversed, the original aluminum alloy wheel spare tire (back-up tire), have been replaced by black steel tire which is not belong to me, I call to lodge complaints, the general manager, john, insisted that it is impossible, saying only that the car dealer now are normally provide black steel spare tire. I went door-to-door complaint, the manager just send his staff to saying the same story without checking.
I bought my car 3 1/2 years ago in Lustine Toyota Woodbridge, I am very sure my car come with alloy wheel spare tire (my husband always check spare tire have enough air, we drove to New York, Atlanta, Virginia beach with this car.) This company is untrustworthy!