Suntrust/FIA Card Services Complaint - Awful Uncaring Credit Card Company
WILMINGTON, DELAWARE -- Asked Suntrust/FIA Card Services to bill me later in the month, because of most commitments at the beginning. With interest only 1.99% received a bill, much earlier (around the 7th) than the expected date of the 15th or 16th, was late only once during nearly 6 years, because of this incident. The payment was most likely less than a day late. Interest was immediately raised to 8.99.
After car inspection, the Conicelli Auto Dealership, charged more than $700.00 for a so called failed State Inspection the State Inspection Report hand-written in pencil for relatively new car. Called Suntrust and asked them not to process the bill until review, they ignored my request. Due to our financial crisis we're all facing lately using the Card for gas and food, asked them to roll back the 8.99 interest, they immediately refused, taking nothing I'd expressed into consideration.