Overstock.com Complaint - Poor Return Decision
TENNESSEE -- I rec'd the machine that was defective;it was replaced but since my wife travels, she was out of town for several weeks. I wanted her to approve it and at her return, the return time limit had run out by two days. When she did not like it, I wanted to return it but was told I could not due to being over the time limit. I e-mailed several requests all the way up the chain of appeals but was declined. I thought Overstock should have relaxed the policy a little since the first unit was defective, but NO. So I kept it and donated it to Goodwill.
Needless to say, I will never order again from Overstock and they have lost a regular customer. I want others to know about this prior to their ordering.