Disney World (Orlando, FL) Complaint - Not happy - All Star Sport/Guest Communications

All Star Sport/Guest Communications - Complaint

Review by judy574 on 2009-02-20

ORLANDO, FLORIDA -- I stayed a the All Star Sport and had so many problems. The main thing was housekeeping they would not clean my room right not leaving towels not taking the old ones not cleaning, the room had so much dust on the tables in both rooms cause I had to get moved from rooms and both were the same way the toilet would not flush you had to flush 2-3 times. Then the last day I was there my family and I went to eat at about 9am took most of are thing to the car left camera and thing we took to the parks every day on the table we were gone about 45 min. When we got back are stuff was gone housekeeping had took all are things out and said they thought we had left. Mind you check out times is 11am. Then they would not find my stuff. So I was not happy at all.

Comments (13)

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Comments:

Posted by Principissa on 2009-02-20:

If check out time is at 11 and you were gone at 9 for 45 minutes they should not have removed anything from your room. The room was still yours for another hour and fifteen minutes. I sincerely hope you checked what was left in the room and found that nothing was missing.

Posted by KenPopcorn on 2009-02-20:

You should have called the front desk and insisted that they call the police, as your room had been burglarized. That would have gotten you some attention.

Posted by yoke on 2009-02-20:

That is wrong about your camera. As for the towels, many hotels are not giving clean towels on a daily basis like they used to unless you actually ask for them. The days of clean sheets and towels daily are long gone! The way things are going hotels will become like the airlines and start charging for things we take for granted in hotel rooms.

Posted by saj80 on 2009-02-20:

Disney just announced layoffs at all of their theme parks, so service will probably get worse.

Posted by BokiBean on 2009-02-20:

I didn't know clean towels every day were a thing of the past! Gross. I'm bad about shopping on the maid's cart though..lol

Posted by Stew on 2009-02-20:

Too funny Boki -- My fiancee is bad about shopping the maid's cart as well.

Good answer Ken! That is exactly what one should do.

Posted by Ghost of Doc J on 2009-02-20:

My nephew shops from the maid's cart and drinks all the vodka and rum in the in-room bar...and re-fills the bottles with water. Not recommending the practice.

Posted by justbcuz on 2009-02-20:

What was inappropriate about my comment? Sheriff, any idea?

Posted by Nohandle on 2009-02-20:

Oh my Doc, I thought the only thing available from the maid's cart was additional hand lotion and shampoo to be taken home after hiding in one's luggage. I really need to pay more attention as to what's free for the taking.

Posted by Crown Jules on 2009-02-20:

Like yoke said, a lot of hotels don't change the towels every day anymore unless you ask them to. There's usually a sign or some kind of notice in the room saying that they're doing it to help the environment. It honestly doesn't bother me. I don't know about anyone else, but I certainly don't change the towels in my home every day.

Posted by TheNewSheriff on 2009-02-20:

justbcuz, mine was deleted too so maybe yours no longer made sense?

Posted by BokiBean on 2009-02-20:

lol@Doc's nephew!

Posted by yoke on 2009-02-22:

Did you file a police report?