Bank of America Complaint - Charges
I make my credit card payment online, am not charging this credit card. I pay the amount that appears online, usually the payment is $118.00, the last payment show $116,00 due day was 05 February 2009. I paid $150.00, in 20 Feb 2009 I log in my computer to set up the March payment and there was a payment of $254.00; I call the credit card, and they explain that my payment was $189.00, so they applied late charges. I believe the put this statement after the fact, because I never paid less than the minimum amount requested. if you see my payment record for the last 8 months I never been late on my payment, plus last months there are not charges to my credit card and the payment is the same every month, sometimes I pay over the amount requested, now they increase the interest from 12% to 28.49%, it is no correct just looking my last payments, I feel has been set up.
"Similar situation happen with Texaco Chevron Credit card, I made payments my payment online and when I went to make the next payment. there was not payment applied to my account, I save the payment receipt but went I try to open it the information was lost, next month I pay online but at this time I copy & paste the receipt on Microsoft word, they call me saying that I didn't make the payment, but went I give them the information on my receipt they change their attitude and accepted that I was correct.