Kemper Home Owners Insurance Complaint - Home Owners Policy - Fire Loss

Review by TRICIA1943 on 2009-02-21
MOUNT VERNON, MISSOURI -- My house burned down on January 15, 2009 total loss we met with the in claims agent and the investigators from that company as of this date 02/21/2009 the claim has not been settled they have given us the run around every week the house was a seven bedroom house and there are 8 kids that lived in the home and 4 adults. Half of us are in one place and the rest in a motel room. They ask how it happen and because we told them the truth we don't know we were not there some of us were gone on vacation and the rest of us was in town so then they have an investigation we feel if we had lied to them and told them the fire place was left burning but it wasn't.

So in telling them the truth they act like were lying about it this insurance company doesn't care about their policy holders and their families that is clear.
Comments:3 Replies - Latest reply on 2009-02-23
Posted by Anonymous on 2009-02-21:
Kind of puts a little twist on that "the truth will set you free" rubbish. Hope it works out for you. That's a lot of misplaced people!
Posted by moneybags on 2009-02-21:
Contact your state insurance commission.
Posted by saj80 on 2009-02-23:
This is why it pays to have a good agent; if you purchased this via an agent, have you contacted him/her for assistance?

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