Outback Steakhouse Complaint - Customer Service
EL CAJON, CALIFORNIA -- Six adults ranging from 62 to 21 went to Outback tonight. We were told the wait was 10-15 minutes. Twenty minutes later we asked how much longer and was told "we called you five times and alerted you." We said no - we were approximately fifteen feet from you. Then was told that it would be about five more minutes. She then proceeded to call us a liar. As my father turned he hit his head on the television because the hostess had turned it. She then said our table was ready - put two menus on the table then threw the rest down. My son - age 21 asked to see the manager who then pointed to the door and asked us to leave.
Tough economic times hmmm- I guess Outback does not value its customers. The average meal costs approximately $15.00 without drinks, appetizers, or dessert. I now we will not go back - because I am not sure exactly what happened. You decide.