Sears Complaint - Just Another Sears Ripoff
PITTSBURGH, PENNSYLVANIA -- I bought a washing machine at a Sears store. They were to deliver it, which they did. However, when they arrived they said they couldn't install it because there was no gas turnoff. They did not take away my old machine nor hook it up which I paid for. Later when I had a friend install it, there was indeed a gas turnoff.
I had chosen a rebate of 75 dollars plus $10 for taking the old machine away. I filled out the form immediately and sent it on the Monday after the purchase. I did not receive my rebate. When I called them they said that they had received it late and they wouldn't be giving me the rebate. This is robbery. I looked at the form I had filled out and it gave you three days to get the form in for the rebate. How ridiculous! If it had been done by the day it was postmarked it would have definitely been there on time.
I used to like Sears, but I will never shop there again and will inform everyone I know and don't know to do the same. I'm tired of being ripped off.