Orbitz Complaint - No Assistance - Car Rental
I reserved a car with Budget Rental through Orbitz. I was told when I checked in that there were no cars available, with no idea as to when they would be available. I called Orbitz to get their help, and their response was ludicrous! I called three times, and each time they said they had to call Budget. They put me on hold each time for over 20 minutes, only to come back on the line and tell me that no one picked up at Budget. Even though I told them that this was the case, they would not check with other rental agencies, or come up with any other solution.
In a nutshell, they were absolutely NO HELP!