Home Depot Compliment - Home Depot To The Rescue
MARINA DEL REY, CALIFORNIA -- Last year my wife and I purchased a small 10 cubic ft refrigerator for my daughter's apartment by LMU. After about six months she called us because she was having problems with the the fridge. We called the manufacture and they sent a repair man out to fix it. The problem occurred four more times in the next six months! The manufacture was only willing to repair it, over and over again, not replace it!
Recently on our last trip to visit our daughter we decided to go to the Marina Del Rey Home Depot to get another fridge. I asked for a manager to request a discount on a new fridge. I spoke to the manager David Fogg and explained what our daughter has being through with the old fridge. What he did next shocked my wife and I, he gave us a new fridge! This is the type of customer service that was around when this company started!
He made a us Home Depot customers for life!