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Evercom Complaint - Everyone Pays For Your Loved Ones Mistakes - Dropped/Paused Calls On Evercom

Dropped/Paused Calls On Evercom - Complaint
Review by kennysgal on 2009-02-23
CONCORD, NORTH CAROLINA -- My boyfriend was locked up for a child support issue 1/28/09. Since being moved to Rowan Co. Detention Center we now have to talk via Evercom. The average cost for a 10 min conversation is $3.70. Granted, during that 10 min call at least 3-5 min is the sound of nothing. He can't hear me nor do I hear him. I am compensated for the paused/dropped calls. NO! I continue to be billed for their service. Most of which the call is the operator connecting the call for 2.50. Our loved ones may be in jail or prison that doesn't mean they don't have a right to hear from their families. This is the biggest rip off known to man!!! We thought gas prices were high...this is unreal!

We need Congress to get involved in the rights of the people who have loved ones in correctional facilities!!!!
Comments:
Posted by jktshff1 on 2009-02-23:
see the more reviews.
No, I'm gonna add a little.."locked up for a child support issue"...seems as if he don't give a rat's behind about his "loved one", why should anyone care 'bout him? You need to find another boyfriend. Guy that won't take care of family needs to be in jail with no contact with anyone but his lawyer.
Posted by KenPopcorn on 2009-02-23:
I agree.
Posted by old fart on 2009-02-23:
Gotta be a total lowlife not to support your own children....
Posted by yoke on 2009-02-24:
I am glad I didn't have to say what others have already said.

Wonder if he calls the child he did not support.
Posted by saj80 on 2009-02-24:
Evercom's rates may be high, but there's a very easy alternative: STAY OUT OF JAIL!
Posted by Ghost of Doc J on 2009-02-24:
saj80 - People are in jail, often awaiting trial. That doesn't mean they are guilty and deserve to be there. The child support system is also so broken that people often sit in jail over clerical errors. People get behind on child support the same way they get behind on other bills, illness, job loss, etc. It is not always because the person is a low-life. Compassion? Try it. These correctional phone billing 'services' are government-approved scams.
Posted by justbcuz on 2009-02-24:
The OP didn't note the specifics around the reasons the b/f ended up in jail over child support so it's not fair to assume he's a deadbeat dad.
Posted by BokiBean on 2009-02-24:
The lack of compassion is duly noted but it needs to be said that the people getting the high hard one from these prison phone companies are NOT the ones in jail.
Posted by yoke on 2009-02-24:
I know in CT it is pretty hard to be put in jail for child support. My brother has been trying to get his ex to pay her child support and she refuses. They won't put her in jail.
Posted by Ghost of Doc J on 2009-02-24:
Again, Boki, you are right. There is something perverse in American society where, to punish the offender, we abuse his or her (innocent) family.
Posted by BokiBean on 2009-02-24:
Even bad men have sweet little grandmas. Thanks, Doc.
Posted by kennysgal on 2009-02-24:
I want everyone to know, I am a single mom who was supposed to receive 850.00 per month child support for my 2 sons....I never received a dime in support over the past 13 yrs. I do think men or women should keep up their children! But, when you're already in prison....how do you pay this??? Kenny was incarcerated, he was hit with this just coming out of jail. There is no proof this is even his child! she was concieved while he was in prison!! I don't know too many women that can conceive children alone! Mary...that's the only one! Kenny was picked up on a probation violation...not the child support, it was served on him while he was in the county jail.
Posted by jktshff1 on 2009-02-24:
Guy is in jail, released, picked up on a probation violation...served on him while he was in county jail.....All of that ASIDE from the child support issue.
I am really sorry, but you need to dump Kenny. He's already got too much baggage.
If you really care, tell him to get his life straightened out and then come see you.
Posted by kennysgal on 2009-02-24:
i honestly believe you have a ton of baggage you need to own up to all of us reading you comments. I have been honest....can you jkshff1??????
Posted by jktshff1 on 2009-02-24:
gal, you still got problems no matter what your reply and trying to turn the comments around in your favor. My daddy left me 2 things, a lot of his bills and my word. Paid off all his bills, still got my word. I got no baggage and am damn proud of my life and my family. I don't owe anyone anything and all I have is mine.
Can you or Kenny say in all honesty any of what I just said?
You are the one posting for advice. I stand by my former comment. Dump him.
Good luck in your endeavors. You are going to need it.
Posted by Stew on 2009-02-24:
I agree totally with this complaint but I also agree 1000% with jktshff1. Kennysgal, ask yourself this, would you want your daughter to be involved with a man with the past your man has? I doubt you would. All the red flags are there. Do yourself a favor and take notice.

Good luck!
Posted by jktshff1 on 2009-02-24:
thanks crabby, I agree that these types of companies are worse than any NCO or whatever that collection company is, but as said before, here and on other complaints, There is only one person responsible for getting their loved ones in the position they are in that enable companies like this to do what they do. That is where the complaint should be directed.
Posted by old fart on 2009-02-24:
Kenny's gal... I know love is blind, but getting involved with someone who gets picked up on a probation violation is probably not the best choice for a boyfriend.. JMHO...
Posted by justbcuz on 2009-02-24:
How did a complaint against Evercom turn into relationship advice anyway? sorry, but I disagree with the comments directed at the OP here...Why are ya'll so quick to judge everyone else and tell them what they should do with their personal decisions? Who cares why she's involved with Kenny? Kenny might very well be a really good person that has some things he needs to work out...who of us doesn't?

Posted by old fart on 2009-02-24:
Cuz.. you're right but like I maintain, why ask for problems..?

It's a free country but why beat up on one's self..?
Posted by justbcuz on 2009-02-24:
I hear you OF, but we don't know Kenny and it isn't right to assume he's a bad person just b/c he's having some legal issues. Maybe I just see things differently then most others, I dunno.
Posted by Stew on 2009-02-24:
justbcuz -- This is an opinion site. We offer opinions to what the OP posts. Nobody posted disrespectful or spiteful comments. We offered up advice based upon our life experiences. Perhaps we're talking to a wall but just maybe some of what we offered up will be received in the spirit that it was offered up in. I respect your opinions and I respect you but on this one I must humbly disagree. Trust me, I know what I'm talking about, I've hooked up with my fair share of losers and then some. And hopefully I learned a little bit from those experiences and forgive me if I feel the need to share my lessons learned. Call it a character flaw if you want but on this one I refuse to be silent.
Posted by jktshff1 on 2009-02-24:
OK, jbc and just discussing with no offense intended....let's post the question....what's he on probation for? Yes it is information that is relevant to the post when someone is incarcerated on the taxpayer's dollar and keeps having to go back and a loved one (?) is being forced to deal with it, AND they are complaining about it. Who's fault is it? Sure not Evercom's, they are just making a buck. Can't blame them for that, at least I'm not having to pay for it.
Long story short, I really don't care if they can talk or not.
This was posted as a complaint looking for advice and the best advice is dump the bum until he gets his act together.
It's an opinion thing, and you all know what opinions are like.
Posted by old fart on 2009-02-24:
That's strange.. I find myself agreeing with Crabs...whatthehellisthat!
Posted by justbcuz on 2009-02-24:
Crabby, you're right it is an opinion site... who am I to think it's inappropriate that someone can post a complaint on a phone company and by disclosing a little bit of information on a loved one in jail that we can then pass judgement and tell them what we think they should do with their personal life? One of these days, I'll get it figured out. Thanks for your patience with me and for always trying to set me straight.
Posted by justbcuz on 2009-02-24:
jkt, you know I always respect your opinions, even if I don't see eye to eye with ya. ;)

OF, you need to edit that last comment!!
Posted by jktshff1 on 2009-02-24:
thanks, good discussion
Posted by Stew on 2009-02-24:
justbcuz -- I'm not trying to set you straight. I'm not trying set anybody straight. Everybody has the right to filter what advice to heed and what advice to discard. You don't agree with me and that's okay. Rational sensible people can view the same set of facts and come to wildly different conclusions. That doesn't mean anybody is wrong or one is trying to set the other one straight it merely means we see things differently. I agree that purposefully hurtful comments are wrong but that's not the case here is it? Nobody posting comments on this one is trying to be hurtful... We are all trying to be helpful. You might disagree with our comments but I ask you respectfully not to disagree with our motives.
Posted by old fart on 2009-02-24:
LOL cuz... ya mean I shouldn't ever agree with crabs...?
Posted by jktshff1 on 2009-02-24:
Gal, long story short, write letters, it's cheaper with a lot fewer headaches.
Posted by justbcuz on 2009-02-24:
I don't think I said anyone had ill intentions Crabs, what I said was I didn't agree that anyone should pass judgement on this gal for sticking with her b/f since we don't know the circumstances. We know he got picked up on a probation violation and he's behind on child support...I don't know about you but that tells me nothing about this guy personally. I don't know if he's just hit some hard times recently, I don't know what his probation violation is, could be something minor, could be something major. He could be a guy that had some troubles in the past and has been trying to get his act together or he could be a total lowlife, I don't know, therefore I can't and shouldn't tell her what she should do... that's my opinion. Now, if she had come on here and laid out all the nitty gritty facts on the b/f and asked our opinions, that would be a different matter altogether, but she didn't. She clearly wanted to vent her frustration with Evercom and was looking for information on that alone. You have your opinion, I have mine, let's leave it at that.
Posted by justbcuz on 2009-02-24:
No OF, you forgot to use your space bar on that really long word! LOL
Posted by C2O on 2009-02-24:
Crabs, see if you can set John straight. :)
Posted by old fart on 2009-02-24:
You liked that huh, cuz..?
Posted by old fart on 2009-02-24:
Yeah Crabs, we dare ya to try....LOL
Posted by Stew on 2009-02-24:
Yeah right justbcuz... And like my daughter used to say 'Sure she lied to everybody else but of course SHE WOULDN'T LIE TO YOU' *dripping in sarcasm*. People sent to jail then resent to jail for parole violations (not related to 'child support') are probably not the primo candidates for a healthy love connection. Call me crazy on this one but I'll go out on a limb and say Kenny is a total loser. I'll also feel safe in going out on a limb in saying that Kennysgal suffers from extremely low self esteem. You don't have to be clairvoyant to see that you merely need to read what is posted. The best advice anybody can give Kennysgal is to take a good look in the mirror. Ya know there are too many men out there without all that baggage to *settle* for somebody who can't stay out of jail. Like I asked of kennysgal would you want *your* daughter to hook up with a man with the same past? We are our past. Just like insurance companies or credit companies you can predict the future fairly accurately by looking at the past.. in fact isn't there a saying that goes something like 'Those who don’t learn from history, are destined to repeat it'? Oh well if offering up positive life experience advice is a crime then toss me in jail. BUT don't for a second think I'll be silent.. Oh NO, because I wont'.. Maybe, just maybe, my words will make a difference.. .and that my dear makes it all worth while.
Posted by kennysgal on 2009-02-24:
Ok, this has turned into something I wasn't asking for. I love Kenny, he is a wonderful stepdad to my sons and my grandchildren, who were not born into my life, but because my son loved his girlfriend...they became my grandchildren. He is a wonderful man who made poor choices prior to our meeting one another, but is trying to turn his life around. Granted, this is our last hurdle...but, evercom has made communication difficult and pricey. I continue to stand behind kenny and love him no matter what. I will overcome the price of the phone bills as well as the negative comments posted here. thanks for the advice, i do appreciate it. Kennysgal
Posted by kennysgal on 2009-02-24:
and btw jktshff1, I have no debt...i paid everything i have off on my OWN! without a man in my life! My parents are still married after 50 yrs and I'm a very educated woman...I have made my own way in life without a man to hold me up or make me who I am today. You should know, just as I do...we all make mistakes in life...we pay for them and we move on.
Posted by Stew on 2009-02-24:
Kennysgal -- Nobody posted negative comments. We all wish you well.
Posted by old fart on 2009-02-24:
I genuinely wish you all the best..have a happy life...
Posted by jktshff1 on 2009-02-24:
Good luck.
Posted by kennysgal on 2009-02-24:
Crabman, I am someone's daughter. I have a wonderful father. I wouldn't be in a relationship with a man that committed murder. He has been in prison for a misdeamenor..no felonies...if my daughter loved this man as much as I love kenny, I would stand behind her. Yes!
Posted by C2O on 2009-02-24:
I like kennysgal! Good luck to you!
Posted by jktshff1 on 2009-02-24:
Just keep it up.
Posted by kennysgal on 2009-02-24:
Crabman, I have to add...I don't suffer from low self esteem. I have a 4 yr degree in Social Work as well as a masters in Nursing. I am a beautiful blonde haired, blue eyed woman who is very confident. I have been widowed for the past 4 yrs after losing my 2nd husband to throat cancer. I fell in love with a man who was very honest about his past and I looked beyond his past and fell in love with him regardless. Don't judge because of the relationship you think i'm in. I am actually in a very healthy relationship that has a very good future. Where are you in your life? Since this conversation has lost it's meaning in my opinion...let's move onto love connection.
Posted by justbcuz on 2009-02-24:
Crabs, it didn't take much for you to come right out and call him a loser now did it? I'd say that's disrespectful towards someone you don't know anything about..but carry on, I won't step on your little parade of 'good intentions' any longer.

kennysgal, you don't have to defend yourself or Kenny to anyone, least of all to anyone on an anonymous website.
Posted by jktshff1 on 2009-02-24:
Sounds like a proposition to me crabby! LOL!
Posted by zzrokk on 2009-02-24:
This thread is getting more depressing as I read it!!!!
KennyG, I admire your support but this guy sounds like a human debit card aside from being very unlucky with the system and trust me, I am no stranger to trouble or "JB" G/F's.
Good luck and write him often. It's must cheaper.

Posted by C2O on 2009-02-24:
I hope you stick around this website kennysgal. It needs good people like you!
Posted by yoke on 2009-02-25:
kennysgirl, So NC isn't any better. I'll let my brother know that he is not alone!
Posted by jktshff1 on 2009-02-25:
gal, I did receive your e-mail..you should be proud of your accomplishments.
enjoy the site.

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