Evercom Complaint - Everyone Pays For Your Loved Ones Mistakes - Dropped/Paused Calls On Evercom
Dropped/Paused Calls On Evercom - Complaint
CONCORD, NORTH CAROLINA -- My boyfriend was locked up for a child support issue 1/28/09. Since being moved to Rowan Co. Detention Center we now have to talk via Evercom. The average cost for a 10 min conversation is $3.70. Granted, during that 10 min call at least 3-5 min is the sound of nothing. He can't hear me nor do I hear him. I am compensated for the paused/dropped calls. NO! I continue to be billed for their service. Most of which the call is the operator connecting the call for 2.50. Our loved ones may be in jail or prison that doesn't mean they don't have a right to hear from their families. This is the biggest rip off known to man!!! We thought gas prices were high...this is unreal!
We need Congress to get involved in the rights of the people who have loved ones in correctional facilities!!!!