Regions bank Prepaid Visa Card Complaint - Prepaid Visa
NAPLES, FLORIDA -- I don't like to use my bank account and credit cards online that's why I purchased a prepaid Visa card from a Regions Bank back on December 2008. I asked them can I use it online and if I cannot use it, is it possible to return it, both answers were YES. There I purchased it, boy with that didn't I brought a big headache into my life... First, I couldn't purchase the item and went to bank to return the card, they said sorry you can't. Now, I’m stuck to use this card. I went back home activate a PayPal account since I paid for this card I can put that money into my PayPal account and shop from there. One more time I was wrong. I went back to Bank they said because I'm trying to send money to another country it won't work. I called a friend of mine and asked him that can he use this card and forward the same amount of money to my PayPal account and I can send this money and purchase my stuff. He calls me back says it is not working for him either. Then I called the 800 number they said because there is no address entered, PayPal cannot see the account and he was gladly entered my information. I went back home thinking finally I will be able to use it, of course it didn’t work I thought maybe it needs time, a few days passed still don't work. Meanwhile $75 is missing from my account and they don't work weekends I had to wait till Monday to figure it out.
The explanation of that was because it swiped at the pump bank holds $75 of the card amount. "The money will be return to the account after 7th day on the 8th day" I was told. Now, I'm very aggravated finally on the 10th day the money put back into my account. I went out start shopping just to get rid of this darn card and never ever buy it again. I went to a gas station walked inside (just like they said) guess the amount of the gas that I planned to buy and went back to pump. Darn, I guesstimated almost $5 more than what I had, went back inside to make the adjustments and left. Same night I checked my balance they took the bigger amount the difference wasn't reflect to my account yet and also one charge wasn't reflecting at all and there is a extra $54 charge that I had no clue...I called again(not to mention I had to wait next day because they are close), it turned out that $54 charge is purchase + %20 one of my purchase that I had that day they didn't only took $45 off my account also took $9 more. I was shocked. I cannot believe the way they operate. I will never ever buy another prepaid card, It is my money and also paid extra $3.95 to get into this aggravation, also if you don't use it quick there is a $2.50 charge every month.
My $5 will be returned to my account by next week. Today is February 24th and I activated this card in mid January since then it is just a pain in the neck. I don't recommend anyone.