Wonder Hanger Complaint - Beware Of Wonder Hanger... As Seen On TV
I saw the ad on TV for Wonderhangers. They were $9.99 a set. Not wanting to give a credit card number over the phone, I went on their site. I ordered two sets of hangers at 9.99 a set.
After I gave the credit card number, there was no place to view the order and approve it. There was no total given. Just a thank you for the order.
A confirmation came on my e=mail, listing the two sets and next to each set, a $15.95 charge. Still no total.
I immediately contacted this company by e-mail and told them to cancel this order. This was on 1/4/09.I heard nothing from them. On 2/14 I received my bill from the credit card company.
On 2/9/09 they charged my account $51.76. I immediately called the 800 number and was told that the product was shipped and they had no e-mail from me. I asked for a return shipping label and they said that they don't do that and I would have to return them at my expense, even though I cancelled more than a month before.
The next day I received the box of two sets of hangers, and it weighed a little over 5 pounds. For that I am charged over $30.00 in shipping.
I am returning this shipment and saving my receipt. I am informing my credit card co. that I want this charge removed and I am pursuing the reimbursement of my return postage.
This company has poor business practices and I feel that they are out to get your credit card number and charge exorbitant shipping charges. If they were honest, they would send me a shipping label.
I am making sure that other people don't get fleeced like they attempted to do to me.