Washington Mutual Complaint - I Hate Washington Mutual
ATLANTA, GEORGIA -- I deposited a check for $7,198.00 on 2/18 at a local branch. They gave me a receipt stating that they had to hold $4,900 until 2/25 and $2,184 until 3/5. I checked my account on 2/25 and the funds were not available. First, I called the company that issued me the check (Progressive) to see if the check cleared, and they confirmed that it did in fact clear. I called customer service and they transferred me to the Risk department. I spoke with a man, he refused to give me his name. He was very rude to me. I told him that the receipt said that the funds would be available on 2/25. He stated "Well there's nothing we can do". I asked to speak to a supervisor and he refused to transfer me. He said "You can call back but I will not transfer you" I felt like I was being treated like a criminal,
I will be closing my account as soon as my money is there. This bank is terrible.