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ServiceMagic Complaint - Service Magic Stinks - Contractor's Lead Service
Contractor's Lead Service - Complaint
LEVITTOWN, PENNSYLVANIA -- I used to be a Service Magic Contractor. I had great reviews and earned them. I am saddened but not surprised that I am reading about Service magic doing unethical things. They abuse the contractors in a big way financially. Basically they are a huge ripoff to small contractors even if they are good ones such as myself. Repeat leads, people who have no intention of doing any work, people who ask for return visits for new estimates on the same work, people who do not return phone calls and emails....and an absolutely horrible system for making good on bad or mistaken leads.
Service Magic stinks all the way around.
Service Magic stinks all the way around.
Comments:
Posted by superbowl on 2009-02-25:
Sounds like these guys are ripping contractors off at a time when they can least afford the loss. Probably just another MyFreeEstimates.com type scam.
Posted by gmbjr on 2009-02-25:
For a larger contractor, with a secretary to answer the phone immediately and schedule the lead immediately , it's not quite as bad. They can get in first and make an impression first, and can afford a higher lead cost due to the fact that their getting more of the jobs because so many folks dont check around but use the first caller, making the bad assumption that any contractor Service Magic has will be good. Eventually it ends up being a lower % of their marketing budget at the end of the year, where for a small guy like me it was the most expensive way to generate leads. I did better with newspaper ad and postcards to recent homebuyers.
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