Hydroxatone Complaint - The Okie Dokie of Hydroxatone
These folks are absolutely pulling a scam. This product does not work and it burned my eyes terribly. I called within the 30-day free trial period and cancelled my membership. A few days later, I checked my bank account and they illegally debited my account for $69.95. I contacted them via email and they told me that they have cancelled my account, but they never said anything about returning my money. So, I assumed that since my account was cancelled, that meant they would credit my money back to my account. NOT!!! I sent them a another email and asked them when will my money be credited back to my account and they said when I return the products they will do it then. I am so irate at this time, I decide to call. I am then told that even if I returned the products, I will not get my money back because it was past the 30-day period already?!#% Talk about mixed messages!! This company is full of #%*^!!! Never did they say anything when I placed the order about returning the product within 30-days and then I will get my money back. A matter of fact I was told if I were not satisfied, I could keep the products - Free of Charge! There was a return policy in the box, but how often does a person read the packaging slip?? I didn't until they brought it to my attention just today. But they told me nothing of the sort when I first placed the order. That's where they get you!!
I DO NOT WANT THIS TO HAPPEN TO ANYONE ELSE SO BEWARE OF THIS COMPANY.