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Center Garage In Cedar Lake Indiana Complaint - Hoosier's - Dodge Dakota Pick-Up

Review by frontier on 2009-02-25
CEDAR LAKE, INDIANA -- I have had my truck in for service 7 times for a check engine lite. Some times for four or more days. They never fixed anything. Three days or so later the idiot lite would come on again. Never any parts in stock. Without a truck for work I'm screwed which didn't seem to bother them at all !!! Super bad service department! So the next truck won't be bought there.

P.S. This was my 7th Dakota and never had a problem like this at any other dealer. Avoid center garage Chrysler if at all possible!!!
Company Response on 04/11/2009:
Dear valued customer,
I am -- without a doubt -- terribly sorry for any discomfort you experienced at our dealership. I would like you to know that this is not the way we do business. Understand, though, that depending on the problem, these things can be difficult to pinpoint. Regardless, you should have been treated with the utmost dignity and respect. If you would like to e-mail me at chris@centercars.com and explain fully what happened, as well as the technicians and department people you have dealt with, I assure you, we will make it right.
Comments:1 Replies - Latest reply on 2009-02-26
Posted by BokiBean on 2009-02-26:
Helpful review, thanks!

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