Secure Horizons Complaint - Not So Secure - Secure Horizons
VIRGINIA -- Since my wife and I enrolled with this health insurance company in late December 2008, it took my calling their customer support 5 times and a total of 45 days to receive our medical ID cards and on top of that, the cards have the wrong Primary Care Physician Names and Phone Numbers. The plan we enrolled in "Medicare Complete" with a Rider that is supposed to cover Dental, Vision, and Hearing for and additional $39.00 per month each on top of what ever they collect from Medicare. Since January 1, 2009 when we have gone to doctors and dentists, these people have done everything to delay paying their share and as of this date (February 25), it has cost us over $800.00 out of pocket even though it should be half or less. We too are stuck for another 10 months.
So if you see them advertised on TV as being sponsored by AARP. Do not enroll, RUN away from these people as fast as you can. They are the worst..