Verizon Complaint - Verizon Bundle Scam
BOSTON, MASSACHUSETTS -- BEWARE of deceptive practices by VERIZON. I agreed to bundle my telephone, internet and Direct TV with Verizon. Verizon did not explain that by doing this I was entering into a two year contract. DIRECT TV installed the service but it was not the package I agreed on. They only provided a HD box for one TV. When I told them I needed one for my other TV as well they claimed it was a mistake and that I could swap the boxes by calling DIRECT TV. What they neglected to tell me is that there is a $100 fee. Verizon did not explain any of the other equipment fees as well. I told them I needed four boxes. I only received two and now I am told I have to pay $285 to add two more boxes. It is unfair that they do not explain these things because unless informed Consumers do not realize what they are getting into.
BEWARE BEWARE BEWARE Don't trust Verizon. After they hook you they blame it all on DIRECT TV and vice versa. Both companies can go to hell as far as I'm concerned.