Simple Way To An A Complaint - Item Returned, Item Received, Money Still Taken
I purchased Simple Way to an A for my children and to me it seemed like more trouble than what it was worth. It was hard for me to understand more less my children. I returned the product and then saw they took out the $89.99 out of my account. Called the co. and they said Yes we did receive the product back yesterday 2/26, but what they fail to tell you is that it takes up to 30days to process the return. So they have the right to put a hold on your money until processed. Which totally sucks for people on a fixed income or budget.
I needed that money for my twins birthday and do you think they would lift the hold even when they have my product and it is noted in the computer they have the product back....NO!
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