IvoryWhite Complaint - IvoryWhite will not give you your money back!!
02571, MASSACHUSETTS -- What the company doesn't tell you is that in addition to your free trial, you will receive the complete program, which you must return or be charged for. I cancelled my "10-day" trial on the 10th day to return the complete program. What I was told by the person on the phone was that it is only, in-fact a 7-day free trial. That the 10 days is from the day they shipped it, not from the day you received it, and that I'm not eligible to have the $78.41 charge reversed even if I cancelled on the 10th day and return the product. When I asked if there is anything he can do, he said no.
I told him I've never worked with a company that was unwilling to work with their customers and he said, "I'll note that in your file.", but you won't be getting a reversal of the unwanted charges.