Sprint Complaint - Sprint is the Fraud!!
MIAMI, FLORIDA -- Sprint is the worst company created! They are unethical in how they treat their customers. They have placed charges of hundreds of dollars on my account that I have no idea where they came from. When I ask for itemized bill they just keep asking me to pay - just pay - how much are you going to pay - over and over, like an automated machine. My phone never worked! Never worked properly, never sent messages, never received phone calls correctly, never sent picture mail correctly... basically the phone was a scam. I spent most of my time on the phone with technical support. Every day, like a job, I would call to get this matter fixed. Instead, they would aggravate me by sending from debt. to debt. bouncing me off to the next available guy that would just ask for payment. Finally, after speaking with 3 different managers, one manager in the technical debt. decides to help me. He sends me complimentary new phones, but when I call to activate them, they surprise me with more unknown fees, tons of hundreds of dollars. When I ask where they came from - they just keep asking me to pay in full. I told them that the phone has never worked, so how can they keep charging. I have never used my minutes, never downloaded anything - it does not work. They basically treated me like a criminal and continued to hound me for more money.
One day I told the manager off and she said she would make me pay more (it is all recorded in their system). After that I received a lot more fees. This is only the beginning, so I will end here. All I can say is - Sprint is very unethical, and a very cruel company, I don't know why anyone would work for them. Now I must contact legal, and other sources, perhaps, Help Me Howard. I need someone to look into this seriously. At this point the phones do not work, I have been without service for months, and they continue to add more and more to the bill.
I believe that perhaps someone is sprint is stealing peoples numbers and using them personally. Many others on line, have had similar problems. Never Ever Buy Sprint again. Not my family, my friends, or anyone who knows me - will ever. In fact, I hope to start a Sprint Fraud Hotline.