HughesNet Complaint - HughesNet is the Worst
WESTMINSTER, MARYLAND -- We called the sales line and asked for the best system for online gaming and music downloads, we were told the pro plan would be perfect for us, so we had pro plan installed on our computer Dec 27. Jan 1st the install crashed my computer, the installers took the hard drive to fix it...they had it for the entire thirty day "in home trial", I did not get the drive back until Feb. 7... The installer then informed us that the system we ordered was useless for gaming and music downloads (after the installation). The computer is still crashing. So far to date I have spent $1600.00 plus the cost of the I-tunes library they wiped out when they replaced the drive... So if anyone out here is considering this product, be advised DON'T DO IT Hughes has a monopoly on this type of service and you will be sorry.
I have contacted the States Atty. office and the BBB and We are talking to our own attorney now for some resolution or satisfaction.... Forewarned is better than hind sight.