Paramount Acceptance Complaint - Don't Sign Up For Golds Gym! Paramount Acceptance Is A Nightmare
SANDY, UTAH -- I signed up with Gold’s Gym after having a baby hoping to lose the baby weight. Like many of us, the option to pay 22.00 per month sounds like steal for the slice of heaven which awaits you, a toned, lean, sexy body. We agree, sign on the dotted line, happily and stupidly hand over our account numbers. The months go by and finally the day comes when the contract is fulfilled and the reality you will never be that 18 yr old, size 00, perfectly made up, woman on the treadmill happily sprinting along. You are free.... Ha ha ha or so you thought... Let me tell you about the nightmare I am living. September 2008- send in a letter to the Holladay UT Paramount acceptance corp requesting my contract be cancelled. October comes, another draw from my bank account. Hmmmm, this could be a possible oversight. Give them the benefit of the doubt. Send in the letter via certified mail. Get the confirmation they got it. No guessing now. It will be cancelled. I didn't give it another thought. November is drawn, December is drawn. Call them - they never got it! A certified letter. Huh, those damn postal workers always playing funny jokes, send confirmation postcards back without the company getting the letter???. Tom, the nice representative at Paramount, wiped his ass with the phone and told me to fax in the proof. By this time I was almost certain the folks at Paramount were just buying time till they were called into their real profession of rocket science. I humored myself faxed in the info. Called two hours later - confirmed Barbie at the front desk got my fax. Suspicious it would be used for t.p. I waited for the letter confirming my cancellation. Never got it. Called in again - faxed it straight to the toilet this time- even with Barbie saying it got there.
Got a call from the cult today! I'm delinquent in the amount of $83.00 because my draft for Jan and Feb didn't go through. Barbie needs me to make a payment today and my contract is, yes, still in force. They haven't gotten a cancellation. Bless Barbie's heart. She has no idea the Dukes of Hazard song was playing in my head with images of me driving my car up their asses. She was so violated today. Along with Tom and the supervisor who I left a message for. The supervisor line states "we will get back to you in one business day" -- you just can't hear the disclaimer that follows that with "my ass will attempt to dial the phone. If we can't or don't call you, too bad. We'll just keep ripping you off, taking your money, ignoring your requests". After all we are in a recession I guess they are providing job security for themselves.
--In all seriousness - This Company is unfair, unethical, unorganized and corrupt. I have the proof I sent in the information.
So, Tom, Barbie and the gang. Cheers. Thanks for the inspiration.