Alltel Complaint - Tired Of Being Cheated!!!
VALDOSTA, GEORGIA -- Hello!!! I am an active duty service member in the Air Force. I have been cheated out of $600 by Alltel. I have been receiving duplicate phone bills from two numbers. One phone was a number I had in North Carolina. I changed the number when I got to my base in Georgia to a local number. I got two bills each were close to $500. I paid the fist bill. Because they said that I had gone over my minutes. I paid $483.74, and that doesn't include the fee of $200 to change my plan. I received another bill of $430. I confronted them about it and refused to pay until it was fixed. That is when I found out that they had kept the old number in North Carolina active instead of cancelling it. After I confronted them about the bill (while I was recovering in the hospital from surgery). They subtracted $229 all just to report it to Alliance-1 credit collection agency. They did acknowledge that the reason why I was paying so much for the bills was because I was being billed for two phone numbers, but I have not received any adjustments to my bill, nor did they refund any of the money from the first bill that I received.
IF THERE ARE ANY MORE ACTIVE DUTY SERVICE MEMBERS OUT THERE WHO ARE BEING RIPPED OFF BY ALLTEL PLEASE TELL YOUR CHAIN OF COMMAND AND SPEAK OUT ABOUT IT!!!